At IU, using Outlook 2007, how do I access my Exchange mailbox?

Note: If you use Outlook or handheld synchronization software and connect to Indiana University via an outside Internet service provider (ISP), you must establish a VPN connection before connecting to your Exchange mailbox. See At IU, using an outside ISP, why can't I connect to my Exchange account with Outlook or BlackBerry Desktop Manager?

To configure Outlook 2007 to access your Exchange mailbox at Indiana University, first establish a network connection. Then follow the appropriate steps below.

If you have never used Outlook 2007 on this computer

1. Open Outlook. When prompted to create a new profile, enter a name (such as Exchange) and click OK.
   
   
2. If your computer is joined to IU's ADS Domain, Outlook will automatically detect your name and email address (as described in step 4). If not, you will need to fill in your name, IU email address, and IU passphrase; then check the box to manually configure server settings and click Next. Then proceed to step 5.
   
   
3. If Outlook automatically detects your account settings, it will bring you to an Auto Account Setup window containing your full name and IU email address. If you click Next, Outlook will finish configuring itself to access your Exchange mailbox, but it will not allow you to modify some optional features, such as the ability to turn off Cached Exchange Mode. To manually configure these options, check the box at the bottom of the window before clicking Next, and proceed to the next step.
   
   
4. Select Microsoft Exchange and click Next.
   
   
5. For the Microsoft Exchange Server, type ads.iu.edu . In the "User Name:" field, type your IU username. If you wish to disable Cached Exchange Mode, deselect the box. Click Next, and then click Finish.

If you have already used Outlook 2007 on this computer

If you have previously started Outlook 2007 and have created a mail profile, you will not be able to add an Exchange account from within Outlook. To add an Exchange account without opening Outlook:

1. From the Windows Start menu, select either Control Panel, or Settings and then Control Panel.
   
   
2. If you're not already in Classic View, switch to it. (For help, see In Windows XP, how do I switch to the Windows Classic View, Classic theme, or Classic Control Panel?)
   
   
3. Double-click the Mail icon.
   
   
4. Click the E-mail Accounts button.
   
   
5. At the Account Settings window, ensure the E-mail tab is selected and click New... .
   
   
6. Fill in your name, IU email address, and IU passphrase. Then check the box to manually configure server settings and click Next.
   
   
7. Select Microsoft Exchange and click Next.
   
   
8. For the Microsoft Exchange Server, type ads.iu.edu . In the "User Name:" field, type your IU username. If you wish to disable Cached Exchange Mode, deselect the box. Click Next, and then click Finish.

Also see:

• For Microsoft Outlook or Exchange, what domain should I use when logging in?
• How does the use of NTLMv2 on the IU network affect my use of Microsoft Outlook?