At IU, in Outlook 2007, how do I read my Cyrus or Exchange email using IMAP?

When you launch Outlook 2007 for the first time, you will be prompted for your email account settings. To connect to your Indiana University Cyrus or Exchange account using IMAP, follow the steps below.

Note: If you primarily use Outlook on campus or over a VPN and you would like to connect with full Exchange functionality, see At IU, using Outlook 2007, how do I access my Exchange mailbox?

1. When you first launch Outlook 2007, you may be prompted to create a new profile. Enter a name for this profile (e.g., Imap) and click OK.
   
   
2. In the Auto Account Setup window, enter your full name, your email address, and your IU Network ID passphrase. Then check the box next to Manually configure server settings or additional server types and click Next.

   If you are unsure of your exact IU email address, see At IU, what is my email address?

3. In the Choose E-Mail Service window, choose Internet E-mail and click Next.
   
   
4. In the Internet E-mail Settings window:
   
   
   1. Under "User Information", enter your full name and your email address.
   2. Under "Server Information", from the "Account Type" drop-down menu, choose IMAP.
   3. Next to "Incoming mail server", enter the name of your IMAP server:
      • To access your Cyrus mail account, enter imap.iu.edu .
      • To access your Exchange account, enter imap.exchange.iu.edu .
      
      

   4. In the "Outgoing" or "SMTP" server field, type:

      mail-relay.iu.edu
   5. Under "Logon Information", enter your IU Network ID. Do not check the box next to Require logon using Secure Password Authentication. Click More Settings... .
   
   
5. On the Outgoing Server tab, check the box labeled My outgoing server (SMTP) requires authentication.
   
   
6. On the Advanced tab, choose SSL from the drop-down menus next to "Use the following type of encrypted connection:" for both your incoming server (IMAP) and your outgoing server (SMTP). Next to "Outgoing server (SMTP):", change the port number from 25 to 465.
   
   
7. Click OK, then Next, and then Finish.

If you have folders in IU Webmail that don't appear in Outlook:

1. After following the steps above and making sure Outlook can download messages from your Inbox, go to the Tools menu and choose IMAP folders.
   
   
2. Click the Query button.
   
   
3. Click each folder you would like to access and click the Subscribe button. A folder icon will appear after each folder you subscribe to.
   
   
4. When you're finished, click OK at the bottom of the screen.

Also see:

• At IU, why am I having trouble connecting to my Exchange account via IMAP?