Email at IU

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Contents

• Email systems at IU
• General information about email at IU
• Student email
• IU Webmail
• Desktop email clients: Outlook
• Desktop email clients: Outlook Express or Entourage
• Desktop email clients: Mac OS X Mail
• Desktop email clients: Netscape
• Desktop email clients: Eudora
• Desktop email clients: Thunderbird
• Managing mail
• Spam
• Troubleshooting
• Appropriate use of email at IU

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Email systems at IU

• At IU, what email systems are available?
• What is Cyrus mail?
• Imail and Umail
• Reading your Cyrus mail using a desktop email client
• At IU, what are Exchange accounts, and how do I get one?
• What is Outlook Web Access (OWA)?
• Reading your Exchange mail using a desktop email client
• At IU, what is my email address?

For more information, search the Knowledge Base on IU email or email systems, for example.

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General information about email at IU

• In email, what is a signature?
• How do I send an email message to a group of people?
• Finding email addresses
• How do I address email to people at the various IU campuses?
• What are some guidelines for email etiquette?
• Should I send confidential information via email?

For more information, search the Knowledge Base.

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Student email

• At IU, what is Imail?
• At IU, what is Umail?
• How private are Imail and Umail accounts?

For more information, search the Knowledge Base.

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IU Webmail

• What is IU Webmail?
• Features of IU Webmail
• In IU Webmail, why can't I read messages from another email account?
• In IU Webmail, what are Options and how do I use them?
• In IU Webmail, how do I navigate through my messages?
• In IU Webmail, how do I use attachments?
• In IU Webmail, how can I spell check my messages?
• In IU Webmail, how do I use folders?
• In my IU Webmail address book, how do I add or remove entries?
• In IU Webmail, how do I check my account quota?

For more information, search the Knowledge Base on Webmail, for example.

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Desktop email clients: Outlook

• What is Microsoft Outlook?
• What is the difference between Microsoft Outlook and Microsoft Outlook Express?
• At IU, using Outlook 2007, how do I access my Exchange mailbox?
• At IU, using Outlook 2002 or 2003, how do I access my Exchange mailbox?
• At IU, in Outlook 2007, how do I read my Cyrus or Exchange email using IMAP?
• At IU, in Outlook 2002 or 2003, how do I read my Cyrus or Exchange email using IMAP?
• In Microsoft Outlook 2000 and later for Windows, how do I automatically forward all of my mail to another address?
• In Microsoft Outlook 2003 and 2007, how do I set up rules to handle incoming mail?
• In Microsoft Outlook 2000 or 2002, how do I set up rules to handle incoming mail?
• In Microsoft Outlook, how do I set up the Out of Office Assistant (vacation mail)?

For more information, search the Knowledge Base.

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Desktop email clients: Outlook Express or Entourage

• What is Outlook Express?
• What is Microsoft Entourage?
• What is the difference between Microsoft Outlook and Microsoft Outlook Express?
• At IU, how do I configure Outlook Express for Windows to read my mail on the Cyrus mail system?
• At IU, in Outlook Express for Windows, how do I read my Exchange mail using IMAP?
• At IU, in Mac OS X, how do I configure Entourage 2004 or 2008 to read my mail using IMAP?
• At IU, in Mac OS X, how do I configure Entourage 2004 or 2008 to access my Exchange account?

For more information, search the Knowledge Base on outlook express identity or entourage, for example.

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Desktop email clients: Mac OS X Mail

• At IU, how do I configure Mac OS X Mail to read my mail through IMAP?
• Working with attachments in Mac OS X Mail
• In Mac OS X Mail, how do I set up incoming mail filters?
• In Mac OS X Mail at IU, why does my account not show my Inbox mail listings?
• In Mac OS X Mail, how can I turn spell checking off or on?
• In Mac OS X Mail, how do I remove an account?

For more information, search the Knowledge Base.

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Desktop email clients: Netscape

• At IU, in Netscape 7.x, how do I read my Cyrus mail using IMAP?
• At IU, in Netscape 6.x, how do I read my Cyrus mail using IMAP?
• In Netscape Messenger and Netscape 7, how do I send attached files?

For more information, search the Knowledge Base.

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Desktop email clients: Eudora

• What is Eudora, and where can I get it?
• At IU, in Eudora for Windows, how do I read my Cyrus mail using IMAP?
• At IU, in Eudora for Windows, how can I read my Exchange mail using IMAP?
• What are the requirements for using Eudora for Mac OS X to read my IU mail?
• At IU, in Eudora for Mac OS or Mac OS X, how do I read my IU email using IMAP?

For more information, search the Knowledge Base on eudora attachment, for example.

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Desktop email clients: Thunderbird

• At IU, in Mozilla Thunderbird for Windows, how do I read my mail using IMAP?
• At IU, in Mozilla Thunderbird for Mac OS X, how do I read my mail using IMAP?

For more information, search the Knowledge Base.

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Managing mail

• At IU, how do I forward my email?
• At IU, how can I tell if my mail is forwarded?
• How do I prepare my IU email accounts for an extended absence?
• At IU, what happens to my computing accounts when I graduate, transfer, study abroad, or leave IU?
• When I'm not at IU, how can I access my email or computer accounts?
• In Microsoft Outlook, how do I set up the Out of Office Assistant (vacation mail)?
• In Microsoft Outlook 2003 and 2007, how do I set up rules to handle incoming mail?
• In Mac OS X Mail, how do I set up incoming mail filters?

For more information, search the Knowledge Base on email rules, for example.

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Spam

• What is spam?
• At IU, what is the spam quarantine service?
• At IU, how can I filter spam?
• What can I do to avoid receiving spam email?
• What should I do when I get spam email?
• How can I protect my web pages from email address harvesting?
• What does IU do to protect users from spam and virus-infected email?
• What is email fraud, and what should I do about it?
• What should I do if I receive a computer virus alert message via email?
• Using Outlook 2003 and 2007, how can I control junk email?

For more information, search the Knowledge Base.

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Troubleshooting

• In IU Webmail, why are some of my sent messages not reaching their recipients, especially those outside of Indiana University?
• In IU Webmail, how do I recover the text of an email message when an error occurs during sending?
• At IU, why am I receiving only some of my email, and where is the rest?
• Why am I receiving duplicate copies of email messages, and how do I stop it?
• Why am I receiving two copies of messages sent to a LISTSERV mailing list?

For more information, search the Knowledge Base.

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Appropriate use of email at IU

• What should I know to avoid getting in trouble with email?
• About chain mail
• What is UITS policy on surveys via email?
• If I give my passphrase to someone else who uses my account to send a harassing email message, will I be held responsible?
• What is IU's policy concerning mass mailing via email?
• At IU, what is the email postmaster?

For more information, search the Knowledge Base on email policy, for example.

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