At IU, if I use an outside ISP, what should I know about my outgoing mail server?
Note: If you connect to the Internet through an outside Internet service provider (ISP), such as BlueMarble, Kiva, Insight, or AT&T, and you use an IMAP email client to access your Indiana University Cyrus mail or Exchange account, this document applies to you. However, if you send mail using only IU Webmail or Outlook Web Access, or if you use Microsoft Outlook to connect directly (i.e., not using the IMAP protocol) to your Indiana University Exchange mailbox, the information here does not apply to you.
At Indiana University, if you connect to the Internet through an outside Internet service provider (ISP), you may use an outgoing (SMTP) mail server belonging to either IU or your ISP. You are not required to have a VPN connection to use IU's SMTP server; however, your IMAP client must be configured to use authentication and encryption for outgoing mail.
For instructions on configuring your mail software to access your IU mail, refer to Reading your Cyrus mail using a desktop email client or Reading your Exchange mail using a desktop email client. For instructions for changing the SMTP server on an existing setup, see Instructions for changing mail settings to meet UITS requirements.
In some cases, you may choose to continue using your ISP's SMTP server, or your ISP may require it. IU does not keep a list of which ISPs require use of their SMTP servers; contact your ISP for more information about its requirements.
Smithville Telephone Company customers connecting via the DSL-VPN partnership must use IU's SMTP server instead of Smithville's.
While most ISPs don't require use of their SMTP, UITS recommends checking with your ISP before changing your configuration. If you are allowed to choose, UITS recommends using its SMTP server because of the security benefits afforded by authentication and encryption.
Also see:
- For The Fields apartments, what is the outgoing (SMTP) mail server?
- How do the UITS mail setting requirements affect the use of PDAs?
Last modified on August 04, 2008.
