At IUB, if I forget the administrator password for my Windows computer, what can I do?

If you forget the administrator password for your Windows computer, the Support Center's Carry-in Consulting service may be able to reset it.

For information on pricing, see At the Support Center walk-in location in Bloomington, what products and services are available for purchase?

To reset your administrator password, Support Center consultants must verify that you own the computer. Consultants can:

• Examine the sales receipt for the computer
• Check the computer's registration at Indiana University Bloomington
• Check the computer for a local account matching your name

If consultants cannot verify ownership, they cannot reset the administrator password; they can instead perform a clean installation of the operating system. Installation cost will be based on normal Carry-in Consulting fees.

Also see:

• In IUB and IUPUI campus housing, where can I get assistance with my computer?
• On a computer, what are administrators and administrative rights?
• In Windows 2000, XP, or Vista, how do I set the administrator password?
• At IU, why do I need to know the administrator account on my computer?