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In IU Webmail, how do I delete messages?

Note: This information pertains solely to the current (i.e., production) Webmail interface for Cyrus email accounts at Indiana University. UITS is testing a new version of the Webmail interface; see Information about the Webmail pilot project.

In IU Webmail, to delete a message, you need to mark the message as deleted, then purge the message from your account, as follows:

  1. Mark one or more messages as deleted:

    • While reading a message, in the upper left corner of the screen click Delete. The message you were reading will be marked as deleted, and the next message in the list will then be displayed. To return to the list of messages, in the header bar at the top of the screen, click Inbox.
    • While in the list of messages, to mark several messages at once for deletion, place a check in the box next to each message you wish to delete. Then, immediately above or below the column of checkboxes, click Delete.

  2. The messages will still appear in your Inbox listing, but each message will have a line through it, to indicate that you have marked it for deletion.

    To remove the deletion mark from a message, check the box to the left of the message you wish to save, and then, immediately above or below the column of checkboxes, click Undelete.

  3. To remove the marked messages from your account, on the right side of the screen, click Purge Deleted. This will permanently remove the messages from your Inbox listing, and from your account.

Note: If you wish to organize your mail into folders, when you transfer a message from your Inbox to another folder, it will still appear in your Inbox listing, marked as deleted as in the steps above. In this case, when you click Purge Deleted, the message will only be removed from your Inbox and placed in the other folder. It will not be deleted completely from your account.

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Last modified on August 13, 2007.
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