In the IUIE, why do I get a blank screen when using Adobe Acrobat (PDF) output in Internet Explorer 5.5?

The blank screen problem in the IUIE with Adobe Acrobat (i.e., PDF) output in Internet Explorer 5.5 is a known issue specific to this version of Internet Explorer. Netscape is not affected. Often before you get the blank screen, you will see the Adobe Acrobat startup screen flash by; this is just another symptom of the problem. You can resolve the problem by changing a setting within Adobe Reader:

1. If you currently have it open, close Internet Explorer.
   
   
2. Start Adobe Reader. (If you are using a version of Reader older than 6.0, it may be called Acrobat Reader.)
   
   
3. For Adobe Reader 6.0, from the Edit menu, choose Preferences... , and then Internet. For Acrobat Reader 5.1, from the Edit menu, select Preferences... , and then Options. For Acrobat Reader 5.0, from the Edit menu, select Preferences... , and then General. For Acrobat Reader 4.x, from the File menu, choose Preferences... , and then General.
   
   
4. Deselect Display PDF in Browser (Acrobat Reader 5.x or Adobe Reader 6.0) or Web Browser Integration (Acrobat Reader 4.x).
   
   
5. Click OK, and then close Adobe Reader.
   
   
6. Restart Internet Explorer.

The next time you run a report object in Internet Explorer with Adobe Acrobat selected as the output format, a dialog box will prompt you to specify what to do with the file. If you select Open this file from its current location, Internet Explorer will open the output in Adobe Reader. If you select Save this file to disk, Internet Explorer will save the output to your hard disk, from which you can open it later.

Also see:

• How can I get help with the IUIE?
• How do I learn to use the IUIE?
• In the IUIE, why do PDF files display as a blank frame or as unreadable output?