In Falcon, how do I select the severity of a contact or an incident?

Note: A project is underway to replace Falcon with a service desk system from Numara Software called Footprints, scheduled to be in full production in early summer 2009. For more information, see the Service desk implementation project page.

To select a severity level for a contact or incident in Falcon, in the Create Contacts or Create Incidents form, next to "Severity:", click the drop-down arrow. See In Falcon, what are the various severity levels and what do they mean?

Also see:

• In Falcon, how do I escalate a contact to an incident?
• In Falcon, what are the various severity levels and what do they mean?
• In Falcon, how do I create a contact?
• In Falcon, how do I create or reassign an incident?
• For Falcon at IU, how can I report a problem or ask a question?