At IU, in Outlook 2002 or 2003, how do I read my Cyrus or Exchange email using IMAP?

To set up Outlook 2002 or 2003 to access your Cyrus or Exchange email at Indiana University via IMAP, follow these steps:

1. From the Tools menu, select Email Accounts... .
   
   
2. Select Add new email account and click Next.
   
   
3. Choose IMAP and click Next.
   
   
4. Next to "Your Name:", enter the name you want to appear in the "From:" headers of email messages you send.
   
   
5. Next to "Email address:", enter your IU email address.

   If you are unsure of your exact IU email address, see At IU, what is my email address?

6. Next to "User Name:", enter your email username.
   
   
7. Next to "Password:", type your password. If you are the only person who has access to your computer, you may want Outlook to save your password. If this is the case, check Remember password. If you do not want Outlook to save your password, make sure Remember password is unchecked. You will then be prompted for your password each time you send and receive messages.
   
   
8. Next to "Incoming Mail server (IMAP):", enter the name of your IMAP server:
   
   
   • To access your Cyrus mail account, enter imap.iu.edu .
   • To access your Exchange account, enter imap.exchange.iu.edu .
   
   

9. In the "Outgoing" or "SMTP" server field, type:

   mail-relay.iu.edu
10. In the Email Accounts window, click More Settings... .
    
    
11. Click the Advanced tab, and under "Incoming server (IMAP):" and "Outgoing server (SMTP):", check This server requires a secure connection (SSL). Be sure to check the box for each server. Change the outgoing server to 465 .

    Note: For information about a known conflict with SSL and Symantec AntiVirus 9 (SAV 9), see When trying to send email, why am I getting an SSL or SMTP error?

12. Click the Outgoing Server tab. Check My outgoing server (SMTP) requires authentication, and then select Use same settings as my incoming mail server.

    Note: Do not check Log on using Secure Password Authentication (SPA); this will prevent you from sending mail.

13. Click OK, then Next, and then Finish.

If you have folders in IU Webmail that don't appear in Outlook, follow these steps:

1. After following the steps above and making sure Outlook can download messages from your Inbox, right-click the account name in the folder list and choose IMAP folders.
   
   
2. Click the Query button.
   
   
3. Click each folder you would like to access and click the Subscribe button. A folder icon will appear after each folder you subscribe to.
   
   
4. When you're finished, click OK or Close at the bottom.

The folders will be listed under the Inbox; you may have to click the + (plus sign) to see them.

Also see:

• In Microsoft Outlook for Windows, what are offline folders, and how do I enable and disable them?
• At IU, in Outlook 2000, how do I read my Cyrus mail using IMAP?
• At IU, why am I having trouble connecting to my Exchange account via IMAP?