Using Outlook Web Access, how do I empty my Deleted Items folder?

When you are using Outlook Web Access (OWA) to check your mail, you may need to empty your Deleted Items folder to free up disk space on the server. If you can't get to the computer where you normally use Outlook, log into OWA and follow these steps to empty the Deleted Items folder:

Using Internet Explorer

1. Locate the Deleted Items icon in the folder list on the left. This icon resembles the Recycle Bin on a Windows desktop.
   
   
2. Right-click the icon and select Empty Deleted Items.
   
   
3. OWA will prompt you, "Are you sure that you want to permanently delete all the items and subfolders in the Deleted Items Folder?" Click OK to empty your Deleted Items folder.

Using a browser other than Internet Explorer

1. Open the Deleted Items folder.
   
   
2. Click the Empty Deleted Items Folder icon. This icon looks like the Recycle Bin on a Windows desktop and is located near the top of your Inbox window, between the "Junk" and "Mark as Read" icons.
   
   
3. OWA will prompt you, "Are you sure that you want to permanently delete all the items and subfolders in the Deleted Items Folder?" Click OK to empty your Deleted Items folder.

To recover deleted messages, see the Knowledge Base document At IU, how can I recover deleted items in Outlook if I am an Exchange user?

Also see:

• Using Microsoft OWA for my Exchange account, how do I move or copy messages?
• In Microsoft Outlook, how do I check my disk quota usage on the Exchange server?