Using Microsoft OWA for my Exchange account, how do I move or copy messages?

Follow the appropriate steps below to move or copy a message using Microsoft Outlook Web Access (OWA):

Outlook Web Access 2003 using Internet Explorer

1. Open the message you want to move or copy.
   
   
2. Click the Move/Copy icon (a yellow folder obscuring a white document behind it, with a blue arrow pointing from the document to the folder). This will open another window that displays a list of folders in your Inbox.
   
   
3. In the Move/Copy Item window, select the folder into which you wish to move or copy the message. For a subfolder, click the higher folder shown, and the subfolders will appear.
   
   
4. Click either Move or Copy. If you decide not to move or copy the message after all, click Close. The Move/Copy window will close.
   
   
5. You can now close the message window and click the Check for New Mail icon (an envelope in a hand) to refresh the screen. You will notice that the message has been moved.

Outlook Web Access 2003 with a browser other than Internet Explorer

1. Open the message you want to move or copy.
   
   
2. Click either the Move or the Copy icon. (These are two separate icons. The Move icon will be a yellow folder obscuring a white document behind it, with a blue arrow pointing from the document to the folder. The Copy icon will be the same thing with a + [plus sign] on the lower right corner of the folder.)
   
   
3. In the Move Folder Picker screen, you will see a radio button selection of top level folders. You can drill down through the folders by clicking the name (not the radio button on the left). Once you've found the folder into which you want to move or copy the message, select that folder by clicking the radio button on the left. Then click the Apply button in the upper right corner.
   
   
4. You can now close the message window and click the Check for New Mail icon (an envelope in a hand) to refresh the screen.

Outlook Web Access 2000 using any browser

Note: Although the dialog box will be titled Move/Copy, you will have only the option to move an item, not copy it.

1. Click the Move icon (a yellow folder obscuring a white document behind it, with a blue arrow pointing from the document to the folder). This will open another window that displays a list of folders in your Inbox.
   
   
2. In the Move/Copy Item window, select the folder into which you wish to move or copy the message. For a subfolder, click the higher folder shown, and the subfolders will appear.
   
   
3. Click OK. If you decide not to move or copy the message after all, click Cancel. The Move/Copy window will close.
   
   
4. You can now close the message window and click the Check for New Mail icon (an envelope in a hand) to refresh the screen. You will notice that the message has been moved.

For more information on using OWA, with your Inbox displayed, click ? (the question mark) at the top right.

Also see:

• In Microsoft Outlook, how do I set up the Out of Office Assistant (vacation mail)?