How do I get my first computing accounts at IU?

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Important: Once you have created your first Indiana University computing accounts, they should be active within 20 minutes. However, the status of your new accounts must still propagate through certain IU systems, and it may therefore take up to 24 hours before you can log into some services. Please be patient while the various systems update their records with your new account information.

Students, faculty, and staff

If you are a student who has been admitted to the university and to the appropriate school within the university, a faculty or staff member whose paperwork has been processed by IU Human Resources (HR), or a sponsored IU affiliate, you can create your first Indiana University computing accounts by using the Starter Kit, part of the Account Management Service (AMS).

To create your first computing accounts from any Internet-connected computer, follow these steps:
1. Go to the Account Management Service at: https://itaccounts.iu.edu/
  Note: You will need to know your 10-digit University ID number to create your initial accounts. See At IU, what is a University ID, and how do I find out what mine is?
2. Click Create my first IU computing accounts.
3. Over the next several pages, the AMS will display the rules and policies for IT account use at IU. After you have read each page, click Continue to proceed to the next one. On the last page, enter Yes to agree to these policies, and then click Continue.
4. Enter your last name, date of birth, and University ID number in the fields provided. If a security code is provided, enter it in the last field. Click Continue.
5. If you have multiple roles at IU (e.g., if you are both a student and a staff member), you will have to select one role to be your primary affiliation at IU. Select the role you want, and then click Continue.
6. From the available options, select where you want to receive your IU email. Faculty and staff should usually choose Create Microsoft Exchange account. Students can choose either an Imail account (Microsoft) or a Umail account (Google).
  If you would rather your IU email be forwarded to an outside account, select Forward IU email to: and enter the email address in the field.
  
  Click Continue.
7. Enter the passphrase you want to use in both fields. For information on selecting a valid and secure passphrase, see Passwords and passphrases.
8. Next, you will enroll in the Passphrase Self-Service Reset System. This system will allow you, if you should forget your passphrase, to reset it yourself without having to visit a Support Center walk-in location in person.
  Either select a question from the drop-down list, or enter your own question. Type and re-type the correct answer in the fields provided. Click Continue to enter further questions, to a maximum of ten.
  
  Once you have entered at least three questions and answers, you will have the option of clicking Done to complete your enrollment.
9. Click Print page if you want to print a copy of your account information. To end your AMS session and close your browser, click Exit.
Note: To use the AMS, you must use a web browser capable of making a secure connection (one that supports SSL), such as Netscape Navigator 2.x or later, or Internet Explorer 3.x or later, and you must be able to accept cookies.
To create your initial accounts from a Student Technology Center (STC) or Residential Technology Center (RTC) computer, follow the instructions in At IUB or IUPUI, if I don't have a Network ID, how do I use the kiosk to create my initial computing accounts?

Allow 10 to 15 minutes to go through the process of creating your accounts. Your AMS session will time out if you leave it inactive for more than 5 consecutive minutes during the account creation process, and you will have to start over.

If the account creation process doesn't work for you or you encounter problems with the AMS, be sure to write down the full text of any error messages, and then contact the UITS Support Center.

International students

You will receive your accounts at the International Services new student orientation during the Student Technology at IU sessions.

IEP students

You will be considered an IU affiliate once your sponsorship is established. You will then be able to use the AMS, providing that you have picked up your ten-digit University ID (UID) from the Center for English Language Training (CELT) office in Memorial Hall 313.

Independent Studies, Continuing Studies, and other special students

Independent and Continuing Studies students must go to their departmental office or advisor to request IU computer accounts. Departments may make that request using the AMS. For more information, see Information about sponsored computing accounts for IU affiliates.

Groups, organizations, and departments

Departments or groups at IU may have computing accounts. Before your group or department can be issued technology accounts at IU, you will need a faculty or staff sponsor to request a username for the account. To request a username, faculty and staff should follow the directions below:

Go to the Account Management Service at: https://itaccounts.iu.edu/
Select Manage my IU computing accounts.
You might see a page asking you to log into the Central Authentication Service; if so, enter your Network ID. If not, skip to the next step.
Click request new group username.
Enter and re-enter the group username you want in the first two fields; in the "Display name:" field, enter the full name of your group. Select the campus and department associated with the group, and enter a brief description of the group's purpose.
Click Submit.

When your username request has been approved, you can create your group's first Indiana University computing accounts by using the Account Management Service (AMS).

Your group or departmental accounts will usually include a Network ID account, which allows you to create and manage other technology accounts as well as log into certain university services; an ADS domain account, which allows you to authenticate to university resources; and an email account.

To create your initial IU group or departmental accounts, follow the directions below:

Go to the Account Management Service at: https://itaccounts.iu.edu/
Select Manage my IU computing accounts.
You might see a page asking you to log into the Central Authentication Service; if so, enter your Network ID. If not, skip to the next step.
Click create group accounts.
If your group account request has been approved, the username you requested will be displayed. To create the account, select the username and follow the directions on screen.
Click Submit.

For information on computing accounts for student organizations, see What is UITS policy on computing accounts for IUB and IUPUI student organizations?

Also see:

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Last modified on August 04, 2008.

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